1 Jan, 2018 → by ClaimboUser710013
negligence & misconduct
2
Jiffy lube in aiken, sc & augusta, ga - lousy mechanics & poor customer service, and has been often charged & sued for racism. Jiffy lube in aiken & augusta - discriminating against black customers!! - racism & incompetent customer service more... At jiffy lube in aiken, sc & augusta, ga - the customer service is horrible, unprofessional, no respect to customers, plus the managers treat their own employees like crap (Esp. Blacks, often firing them for little to no reasons!!), some of the mechanics use racial slurs, and the technicians are not mechanically certified to repair cars, often messing up your car, making the problem worse, and causing more damage, bad customer service & late repairing vehicles, staff verbally abusing customers with insults, the managers & employees are a bunch of idiots and don't last long there (High turnover due to poor job performances & incompetence), the discrict managers often turn a blind eye to the negligence done by many of their branches - but rather than change their ways; they continue to pay out for lawsuits filed by mistreated customers, the mechanics usually mess up the work that they do, causing many customers to come back in to get the work done over again and again; which sometimes they never get it done right. Sometimes over charging minority customers for standard oil changes - ripping them off. And sometimes they deliberately damage customers' vehicles while being serviced at jiffy lube, and sometimes refusing to pay for the damages done to customers' vehicles while doing oil changes!! If you love your car, I wouldn't recommend sending it to jiffy lube in aiken, sc & augusta, ga - lousy mechanics & poor customer service (They have many locations & lawsuits filed against them for racism to damage to property)...