My next door neighbor has only has his Easy Climber Elevator for apprx. 6 months and his quit working. Having a hard time getting service to look at it (as well as answering the phone!) You would think that the amount he paid for it they would want to make sure a 91 year old man did not have to climb any stairs!! I am hoping something is done soon because he has already fallen down a few of the bottom stairs and had to do to the hospital, It was a blessing that his injuries weren't too bad, Now he is back to the stairs due to the elevator not working. Hopefully this will be read by someone in authority and they will respond to his need for a working elevator.