24 Jun, 2019 → by ClaimboUser927667
need more way for customers to be able to pay

2

Today, I spent almost 2 hours shopping at Winco rung up my groceries went to go pay with my card and didn't realize that it only took debit cards my bank is supposed to send me my new pin to my new card but I have not received it yet I don't understand why I wasn't just able to swipe credit if the money was in my account. I tried to pay with my checkbook and my license and checkbook had different address moved from ca to id so they couldn't approve that way either . It was a waste of my time, it was embarrassing, humiliating having the cashier tell me next time I need to be able to pay cause she has to throw food away because of me and having seven carts of people stare at you and you have to leave the store with nothing after spending 2 1/2 hours of your day at a store and walk out with nothing knowing I had the money in my bank to pay but no way to pay cause my card and checkbook wasn't enough knowing i see on my phone I money in the bank . Makes me Never want to go to WinCo ever again. My complaint is there needs to be more ways to pay other companies have Apple Pay, PayPal, credit cards and other ways of helping their customers pay for their items but Winco does not it's cash, debit or check if only the check and the ID are the same address. Your Losing customers that love WinCo and lots of money this way
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