15 Jun, 2021 → by ClaimboUser978840
Need approval for A/C REPAIRS

1

Current resident, air conditioning stopped working on Saturday and it is now Tuesday and the air conditioning isn't fixed. Invitation homes has to approve repairs prior to sending a technician to complete repairs or replace air conditioning unit. It is summertime here in Az, currently 118. We stayed in an Airbnb for two days and was told the repairs would be completed. Well temp repairs were completed and have failed. Called Invitation homes and all they say is we are waiting for approval. This company does not care about their tenants and repairs to an a/c unit should be considered an emergency and handled right away, especially during the hot summer months. Filing with the Better Business Bureau.
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