1 Jan, 2018 → by ClaimboUser99178
Neat scanner and neat software

1

I have been using the Neat software with Neat Scanner for 2 years with a MacBook Pro. At first, I was impressed, but this year has been a huge hassle. The scanner no longer scans reliably and sometimes is not recognized by the software. It is difficult to scroll up or down as the scroll bar does not show or only shows long enough to see it and then vanishes. The software no longer analyzes the receipts correctly and does not show a total on anything that has been entered. I tried to go online to their site to complain, but you have to have an account with them to do that and mine has expired. In January of 2016, I spent the month every evening after work fixing the errors I found in the totals. I will definitely not be using this scanner or the software after this year.
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