I recently bought a copy of NCAA 14 and an xbox 360 off of a seller on LetGo, but both products did not work and I would like to request a full refund. The seller name was Jordan Lambert and he lives in Howell, Michigan. We met up at our local Target on 10/22/19, and everything looked okay, but when I got to my home I tried to turn on both the Xbox and the controller, but they did not work, and when I looked at the game it was scratched so much I could not imagine what the seller had done to it. I then tried to message Jordan, but he had proceeded to block me. Again, I feel cheated and I do not feel safe using this app anymore, unless I am able to get a refund of the product.