1 Jan, 2018 → by ClaimboUser109586
nasty cust. svc, unless u pay threatens to cut power, fone lines longwait, untrained agts, no fax number
2
THE DAY PUC APPROVED AMIGO ENERGY'S LICENSE TO SELL -IS THE SADDEST DAY FOR US THE CONSUMERS ! THIS COMPANY NEVER LIVED UP TO ITS PROMISES, SENT SEVERAL EMAILS (10/14 & 10/14/08-UP TO DATE-ADVERTISED 24 HRS REPLYS LIE, WROTE THE CEO/NO REPLY, -HOW CAN A COMPANY LIKE THIS OPERATE & NOT PENALIZED W/PUC ? DUE TO HURRICANE IKE 'S DAMAGES SCREWED OUR BUDGET, AM ON FIXED INCOME HUSBAND BEEN OUT OF JOB FOR 22 MTS NOW. PLEADED FOR AN EXTENSION OR EVEN DEFFERED BILLING-ANSWER WAS A NASTY nO- WILL CUT THE POWER IF NO PAYMENT ASAP ? EMAILED A BLISTERING COMPLAINT TO PUC, PLS DO NOT RECOMMENT THIS COMPANY TO FAMILY/FRIENDS NOT EVEN UR WORST ENEMY. AM SO MAD & UPSET CAUSE DID NOT HAVE TIME TO CHOSE OTHER PROVIDERS DUE TO SHORT TIME, WAS W/ RIVERWAY-ANOTHER LOSER, SO PLS SPREAD THE WORD-THIS COMPANY HAS RUDE CUST AGTS, VERY SYMPATHETIC & UNCARING ..BBB & PUC HAD BEEN ALERTED, & HAVE FINISHED LETTER TO HOU CHRONICLE.