I placed an order back in april for a trip scheduled on may 14th, when i asked if they could do it I was told yes. Twice I called after received emails stating it was being shipped but the tracking number given said it wasn't. On May 10th I contacted the company and cancelled the order and was told to contact paypal to get my refund. After filing a claim with paypal the company decided to fill the order anyway as to not have to pay the refund. I received the order today june 19th.