My claim number is :c1077905. I am not satified with the access which I must pay as I joined miway being under impression that miway is cheaper than my previous insurence. I requested the clip of my conversation with client service personnel when I joined the myway even now I have not received it. I specifically told him the reason why was paying high premium was the fact that my son is less than 25 years and my wife just got her license and I was told that with miway it is not the case, but to my surprise, I am now informed that I must pay r4000 because my son is under 25 years of age exactly what I have asked in my discussion with myway. I not happy with the fact that I am going to pay much more than the insurance on my access aftre being mislead. I have tried to take this matter with the supervisor of kwena people but still to day she never bothered to call me to understand what my concerns are. the below are what to be paid by each party from the miway. see below email from myway Kindly note that excess amount is the first amount payable by your on any valid claim -r3500 - std excess -r3000 single vehicle accident (including driving into an unoccupied vehicle) -r4000 when the vehicle is driven by a person under 25 years of age or who has had their license for less than 2 years or has a learners license, and is not the regular driver: Total excess amount payable on this claim is r10500 Total repairing cost of damages is r19051.46 Insurance is going to pay r8551.46