i have had Myus account for 4 months and in prime day i bought a lot of things yesterday when i wanted to check my account i couldn't sign in and i am living in Dubai .when i sent a message to support they told me your account was cancel "I already received an update from our Compliance Team and unfortunately, we can no longer reactivate your account. We are really sorry about this.." and i have 2 problems : 1- why does it close? 2- i have 100 kg parcels inside my suit number and it's cost is about 15000$ at least they should send my parcels to another us address