18 Nov, 2015 → by ClaimboUser933030
My Taco Man is the WORST!

1

Company stated setup time was 5:45pm for a 6:30pm start. One incredible inept guy shows up at 6:20pm (no apology for being late) to set up a corporate buffet for 130 people. Food piled into the back of an old pick up truck. It took this guy 1 1/2 hours to set up, so our function started at 8:00pm instead of 6:30pm. Set up guy's attitude was ***. He stood there cutting limes for about 30 minutes. Why wasn't this done in advance? He moved in slow motion like he just didn't give a ***. Food was not very good. Tilapia looked like ground up cat food instead of like the fish fillets they show on their webpage. Portions were incredibly small. Rice was like the cheap frozen stuff you find at Costco. Chicken was full of grizzle. Food is NOTHING like it looks on their site. All of it was cheap and nasty. Beans were more like soupy mess. We had to help him setup as he worked so slowly. We had to microwave all of the soft tacos, unwrap food, out service ware out, etc. ourselves while we were suppose to be greeting corporate guests. They promised ice (which is even stated on their website), which they did not bring. 200 warm drinks. I had to force the driver to go out and get ice. We paid $1.25 per can of soda with no ice. If I had known that I would have bought them myself much cheaper. Delivery guy pretty much just tossed the food on the banquet tables making an incredible mess. Garbage and food all over the floor after he finished setting up. Guests standing there watching all of this happen while we were trying to clean up after him. The provided forks and plates, NOTHING else. Their website says that they provide utensils, napkins and plates. No napkins, no knives, we had to scramble to provide our own. Paid extra to add flour tortillas, never got them. Paid extra to get sour cream; never got it. Tacos were suppose to come with grilled onions, grilled jalapenos and radishes; none of which we got. We refused payment after we couldn't get a discount out of the owner and made the driver leave. Our security guard had to keep him out as he tried to get back in the building to take the food back! The owner even threatened to call the police on us! What a joke!! I can't say enough bad things about this company. Am telling everyone I know to stay away. Filing complaints with Angie's List and BBB.
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