I've called since August 2021 was told I would receive it on 8/21/21 USP says it was delivered I still have no phone I called sat Sun on 8/05/21 was informed by straight talk I would receive it by 8/7/21 I did not I called on 8 said was told I would receive it another date I've still not received it's ian out the morning for the phone which I just want my new replacement back but representative was extremely rude