On 7/15/19 I shipped a 14×15×13 box weighting 15lbs via parcel monkey from the USA to South Africa. I printed the prepaid shipping label addressed to their facility in Jamaica, New York. I chose DHL ecommerce as the carrier because they offered the best rates and I thought it was a reputable company. I dropped the box at my local post office and followed the tracking that took over a month even though the time frame on their website indicated it would take between 11 and 22 days. When my family finally received the box, it was a small box containing worthless cosmetic samples that had all the correct information on the label, but was obviously not the gifts I had sent my family in south Africa. I am beyond livid my family had to waste their time and errort driving back and forth to pick up a gift only to be scammed. I am in the process of filing a claim but would like my package located above all else.