My order was supposed to come in 4 days time. It's been 12 days, the status is "in transit" and apparently it has been dispatched from the warehouse around ten days ago. I wasted my money calling HQ in SPAIN from Qatar. They said they'll call back, never heard from them. I tried tweeting and DMs, an automated reply. I would ask for a refund but I see that they're bad at that too.