Wanted cameras. Sales rep said he was Vegas store mngr. Made appt. but shows up next morning at 8am with no warning. Rep. stated he could have installers at my home in 30 min. Installers did NOT have materials needed but would install Brinks monitoring system, which they did. Were supposed to come back with cameras and base that saturday. Never came! Then i find out that cameras are battery and have to be changed every two to three months . I am 100% disabled Vietnam veteran, full time in a wheelchair! !! Cant stand to get them. Called company, stated i was misinformed and still didn't have my camera set. Was told that they would take up advocating for my contract cancellation. Today is three weeks later and i called and asked if loyalty manager would call me back after meeting she had just stepped into. No call back . Currently, i have been charged my 2nd monthly payment and still no cameras. Just got off phone where i askec for Natash (loyalty mgr) the receptionist pulled up my account info and said she'd transfer but after 10 rings, i hung up. It is now an hour later and no one has called me.