6/25/21 Searched for United AL on the internet and this site came up as a United ticket reservation website...2-roundtrip tickets Den-KC 7/22-7/26 ..Charged my MC ...0043 $395.60..entry appears on my MC statement. My MC statement lists the entry as United Airlines HSC . My flight search booking number is FSON677696 6/25/21 emailed about not getting a confirmation # in order to prepay baggage and select seats. Their reply .."reservation is under process kindly wait for some time we will share your tickets" 7/3/21 sent another email inquiring about the confirmation.. 7/4/21 their reply: "...we regret for the delay in sending your tickets, kindly be advised we shared this with our team and request to wait for some time and we will share t on your email" 7/5 or 7/6.. called the company number [protected] and spoke with a gentleman with an Indian accent who assured me the confirmation would be in my email the following morning, which it never did appear. 7/7/21 I called the company again and was promised the same...it would be in my next morning's email...did not happen. 7/16/21..I emailed again with same concern and no reply to date. 7/17/21..because we could not obtain the confirmation # after 3+ weeks, and we needed to be at our destination on 7/22/21, I went ahead and booked the same flight direct with United and immediately received the confirmation number for the flights. 7/18/21 I have decided to attempt to get my $395.60 back via myflightsearch.com, United or my credit card company and that's why I'm filing this complaint with you to see if you can help resolve this issue. Thank you