18 Nov, 2018 → by ClaimboUser716287
My experience with Northstyle – Order # K142****
The 2 items that I ordered were of good quality and a fair price. I especially thought the sweater, which I am keeping, was very nice. I can't complain about the pants as I am hard to fit as I need a longer waist to crotch length. I also like the waist to fit at the waist and not below. However by the time I received the order, it had taken so long I had almost forgotten it. I am returning one item and I just read it takes 4-6 weeks to process so I am asking for a refund rather than exchange. It's too bad because you do have some nice items. I guess I have become spoiled with the quick service from Amazon. They also have free shipping And most returns are also free shipping. Refunds are processed within days. Exchanges are sent out within days as well. this is not a complaint, just a comment! When I owned a business, I welcomed comments which kept me informed of how customers viewed the company.