1 Jan, 2018 → by ClaimboUser305860
My damaged order # [protected] (Hotel 5th Ave™ White Down-Alternative Reversible Comforter Set SIZE: King)
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Yesterday (July 10th I received my order # [protected] (My Hotel 5th Ave. White Down-Alternative Reversible Comforter Set SIZE: King) but was very disappointed about it being damaged. When I first received the box I noticed it being partially opened with it's tape slightly removed and soon discovered that the comforter wasn't carefully packaged inside either. It wasn't sealed with any plastic cover to protect it inside the box. As I unfolded the comforter on my bed I saw several snags and tears on it so I photographed the damages of the defective product for you to see. Since this purchase was supposed to be a gift I wouldn't want a replacement of this same product, instead I'm interested in receiving a complete refund by same method of payment which would be my visa ending in 5299. Thank you Patrice Howell