Hi there, I reloaded RM50 through online banking payment method on Celcom app yesterday night. RM50 have been deducted from my bank account but I do not receive the credit yet. When I reported this problem to Celcom, they asked me to consult my respective bank. So may I know what had happened? The Celcom said no transaction were made in my number. I checked my Account History in my bank account. It stated there the transaction was made and RM50 was deducted but I don't know why I haven't receive my credit yet. Celcom said its the bank not them. So do not direct this problem to them. Celcom said NO transactions were made to them. below is my transaction details 25 Feb 2019 : Reference Number : 3012491 IB FPX (DR)-SA TO GL [protected] C201902254562245 CELCOM XPAX -MYR 50.00