12 Jun, 2019 → by ClaimboUser482342
My Cloud does not work; Terrible customer service
2
I approached WD a few months ago and asked them for a solution in backing up my Google Drive. They suggested My Cloud. I ordered the product which is prices about a 1000 dollars. It never backed up Google Drive and after a few months. Everytime I tried to return it, they said it would work, we'd find a solution until it's out of the return period. Now they keep saying that it wouldn't backup Google Cloud. They usually don't answer in written; they just provide you verbal information to avoid consequences. I was a long time customer and I'm not anymore