My agent Justin Golden was very helpfull while I was submitting financial information and documents I needed to complete my application. He contacted me at least once a week with a progress report. All of a sudden after two weeks I have not received an update. I tried calling I sent text messages and emails and received no replies.I hadto call his manager to learn that my application was withdrawn. I have to say is was very rude that Justin could not contact me himself so that I could investigate other alternatives for my situation.