1 Jan, 2018 → by ClaimboUser428322
my account statements and payment history – e-mail address provided on voice messages on phone numbers are not known
1
URGENT PLEASE!!! Good day, I have been trying to sort out the abovementioned account for more than a year now. I have tried to make numerous telephone calls, waiting for long periods of time, but with absolutely no help at all. Operators just tend to re-direct calls to all different departments!!! Payments were made regularly as per the initial agreement, but Mr Sehoole (my husband) stopped payments for some time as he filed for a divorce. I decided to carry on with payments, as I didn’t want to lose the suite that we bought. For many months now, I made extra payments on the account. The initial monthly instalment was for R707 per month. On almost ten occasions, I paid R1000 per month and even more. I have never received any form of statements as yet. Every time that I made a payment, (as recent as yesterday), I requested the outstanding amount on the account. It appears that the amount differs from month to month and from person to person. I need to settle this account immediately! Can you please send me a full statement of all payments made on the following account: Consumer : AN Sehoole Id no : [protected] Items purchased on : 16 March 2015 First instalment : 1 May 2015 Contract amount : R25 431.25 ACCOUNT NUMBER : [protected] Please provide the full statement as requested above as well as the settlement amount for my account to my e-mail address below. Your urgent attention to this matter will be greatly appreciated. Yours faithfully Suzan Matsie Sehoole ID No : [protected] Contact Number : [protected] / [protected] Work no : 014 – 592 5970 House no : 014 – 592 6050 e-mail : [protected]@gmail.com