I am a first time Amazon user and its become a complete headache. I went to the store and bought an Amazon card for $500 and came home picked what I wanted off the app and everything was fine the order went through. Then I received an email telling me that my Amazon account is on hold. Its been 3 days now and I have no idea whats going on. Ive been waiting for a call or email and have heard nothing. This experience has not been pleasant