I had $25000.00 in ING Savings account. When I changed my banking from Chase Bank to Wells Fargo Bank, ING DIRECT froze my account and asked me to verify if I am the person. Well this happened after the fact I deposited money from Wells Fargo to ING and transfered money from ING to Wells Fargo. Now I wanted to close ING Account. When ING DIRECT came to know I was going to close the account they froze it and refusing me my money. HAHAHA Strange World eh! I provided all the proof that I am the person who owns the account, I have the same name, same social security number, on line account access, id and password, I have deposited and linked the bank accounts, now what kind of proof they need from me. Same phone number, same address, now can someone out there be so smart to steal someones account with so much verifications. ING still thinks I am a different person and they have closed, stopped my access, and had taken my money. I just informed the FBI and BBB. If I don't get my whole life's income back what do you think I should do?