9 Aug, 2019 → by ClaimboUser25978
My 11 yr old mattress was better
1
My mattress is less than 7 months old. If I still had my 11 year old mattress I would go back to that one. This mattress sags, badly. I wake during the night in horrible pain, pain I never had with my old one. In the morning, I can't stand up straight because my back is hurting so bad. Submitted a claim, took pictures of the mattress and bed frame like they requested and I'm getting the run around. They want more pictures, more info, etc. This mattress is horribly DEFECTIVE and they won't stand behind their product.