I have made multpile complaints, got a call once from the complaints dept to close it. complaints dept promised to help, and closed the case. After two weeks, I am still awaiting my solution. Is this a marketing gimmick to close complaints which hasnt been solved. I have been calling weekly and never getting a solution. Everytime i call, i waste my time and make an ew complaint. Complaints in ADCB are a joke ! Please change before its too late, like other banks. Dear Customer, We would like to inform you that your complaint C00064229 has been resolved and closed. Thank you for banking with ADCB. Regards, Customer Care Team Abu Dhabi Commercial Bank Head Office For and on behalf of Abu Dhabi Commercial Bank, PJSC. This is a system generated email, for your information only.