New law suppose to remove mugshot if never convicted. We have been trying to get it removed for weeks. This happened five year ago and all charges were dropped. We have contacted them numerous times. No response. C*************@yahoo.com We do not know any other way to reach them. We don't know what to do. The only way we find is through the site by E-mail They don't return any message. Thank you How can we get Help. Has any one else had did problem what did you do? I heard the new law was passed in Florida to remove mugshots.