10 Jun, 2013 → by ClaimboUser493809
Mr wilfred
I made an interim booking with this company and they pressured me to do the bookings with them because they were saying there was only one cheap ticket left.After 15 minute I called them to cancel the interum booking and wanted them to refund my £50 deposit and told me to reply by email.I did so but did not respond.They continue book the ticket.When I phoned them they told me that the air line does not refund and its in there term and conditions.Instead they took £61 from my credit card which we never agreed to.when i was making a complain on phone they cut me of.I am pissed off and I lost my hard earned £61 through them.PLEASE help.