1 Jan, 2018 → by ClaimboUser325605
Motorite and bosch service

2

I would like to bring to who ever is reading this and actually gives a dam.. I bought a hyundai sante fe in 2015 october second hand. I was informed that my car needed to be taken for a inception service which I did and motorite informed me that my car could not be serviced at the manufacturer but at a rmi approved dealer, on purchasing my car I took out a service plan as well as a warranty and ignite top warranty to safe guard myself should anything happen as I was buying a second hand car. After the inception service my book was stamped and I was informed by bosch rmi kempton park that as per there service schedule that they recieve from hyundai them selves and printed copies there of that my car needs to be serviced again in 20 000km which I did always ontime.. Then my car started smoking on pull of and accileration, I then took my car to hyundai airport where I was the informed my car needed a turbo. The claim was logged through motorite and guess what declined as my service was apparently late.. I have been servicing my car on time as I have been instructed by a rmi dealer per there schedule that they recieved from hyundai. The best part is motor rite autherised all the services that are apparently late... When I asked them why they never said anything if that was the problem they said a motorite service plan is not strict with service times you are given 4 servies and can service the car when you want.. #!!! I am now sitting with my family car off the road and a repair job that is going to cost me close to 28k... And everyone involved simply turns a blind eye...
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