16 Nov, 2020 → by ClaimboUser419211
Mother’s prescriptions are being neglected

1

Mother called to tell Optum she was out of a prescription and was informed she wasnt eligible to get it for another 12 days- she ended up in the hospital for six days and almost died- Ive had to have the doctor call at least 3 other prescriptions into another pharmacy because my Mother hasnt received them on time- The doctor made changes and I had to inform Optum 4 times to discontinue a prescription AND THEY STILL SENT THE MEDICINE- As of tonight I will need to get the doctor to call another prescription into another pharmacy because tomorrow will be the end of her meds its been a nightmare- not convenient at all User's recommendation: Go somewhere else and save yourself a big headache.
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