1 Jul, 2018 → by ClaimboUser642831
Most Inept, disorganized and inefficient moving service
1
I ordered a container over a month ago, and when the scheduled delivery date of 6/29/18 arrived, no container. I made phone calls and aside from complaining about their ineptness, I asked when my container, which they didn’t hesitate to charge my credit card $500, would be delivered. I was told that I would get the container the next day, 6/30/18. When it did not arrive by noon, again I called. I was told my scheduled delivery was between 2:30 pm and 6:00 pm. At 5:45 pm, still no container. Oh, and they were to call me one hour before delivery. No such call. Again, I called and this time they told me deliveries could me made as late as 11:00 pm. Well, it is 12:40 am, and still no container. They have my $500, but I have no container. Twice, they failed to deliver a SCHEDULED delivery, and nothing was delivered. This company, these inept people of Pack Rat should not be your first choice for moving, and they are certainly not trustworthy or reliable.