28 Jun, 2021 → by ClaimboUser383429
Moschino slides wrong price tag

1

I frequently buy at saks off fifth as it's one of my favourite store. I went to Toronto premium outlet mall on one weekend and they had 25% off clearance items. I got one moschino slides for me (womens in black & white) with lot of other stuffs. Those slides has a red tag on it of 119.99 of clearance. When I came to pay at the counter it was a young girl and she was the store manager. While scanning those slides came to $89.99 with 25% off. She made us wait for so long at the counter as lot of people's when they were paying and going out of store the scanner was making noise as those grey tags were not removed properly from their clothes or jackets so she was trying to help them making us wait. We still stood there patiently. Then she told me this was wrongly tagged and these slides were not on sale and I will have to pay the full price which was coming [protected]@ around $135. I was so disappointed as firstly if it was wrongly tagged as a customer service she should have given to us being the store manager herself and after making us wait for this long she didn't even bother to at least make an attempt to see what she could do about that wrong pricing. Being such a reputed store I was shocked to see such bad customer service. I have never faced such problem before and have never seen that girl before in that store as I go there so often. Very disappointing as I was really happy to get those slides in my cart and was so excited to wear them. My husband was ready to pay the full price but I was mad at that girl and decided not to buy it.
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