When I signed up for a new domain, the contract of $32.95 that I apparently agreed to was totally hidden under a little question mark with a pop up menue that could hardly be seen and the contract they emailed me at the time of the first billing had no mention of a monthly charge of $32.95. I only found out about this when I thought that I had four fraudulent charges on my credit card bill. This was a total scam and after calling customer service, I managed to get my account canceled. I will still dispute these charges however. I never even used this service because frankly I didn't need it or know I had signed up for a monthly plan, only the name of new domain.