1 Jan, 2018 → by ClaimboUser966405
Monthly Double Charge on bill
*SOLVED
2
I became a customer of Ambit as a favor to a friend that got into this company (can't for the life of me figure out why). I've been there for 2 billing cycles and both months they tried to double charge me. They tell me that the BANK refused payment because the address was wrong, it was not their fault. last month I walked into the bank to check this because it didn't make sense. ALL other bills I pay go through just fine. The bank showed me on the computer screen the address they had. Today I am paying bills again ... ALL my bills go through without a problem until I call AMBIT. Same dance as last month, the rep wants to argue with me that it is my banks fault. I told him it was fruitless to argue because I know it's not. He wants to argue anyway. I call back and ask for a Supv, they won't let me speak to one. I was also informed that I have a shut-off date for next week if I don't get my bill paid. They have the full amount of my bill "pending" at my bank though. I HATE THIS COMPANY!!! Thank God I'm only stuck with this mess for 4 more months. Save yourself the headache, RUN FROM THEM!!! I put this on my Facebook and I'll post it every where I can to warn people.