DO NOT DO BUSINESS WITH THIS COMPANY!!!!! They promote themselves as a professional business however this is far from the truth. They misdiagnosed the problem with my machine,charged me for time and parts it did not need, and when I raised a complaint about it the owner of the company got a serious attitude with me about it. I have done business in Monroe for many years as I like to shop local merchants and I have never been treated like this by anyone. As for my equipment it didn't run any better when I got it back from them even with all the parts they installed and charged me for. Long story short, I had someone else take a look at it for me and he found the problem quickly. The shop said it needed a valve job to run right and raise the compression, however the problem turned out to be a partially sheared flywheel key that cost about fifty cents to get. Mower starts fine now usually on the first pull as it is supposed to. I don't like feeling like I was lied to and paid good money for a repair that was not nesessary. I decided to post this complaint to let the company know that dishonest business practices are not acceptable. This is a fairly new company and in my opinion have a lot to learn about the subject of value, expertise, and public relations. Customers support the company and should be treated with respect, not attiude. I am done with this company.