How terrible their service s. I transferred 10, 000 aus dollars where in their website they have shown exchange rate is 50.3 / dollar, but after 2 days processing they gave only 49.07 making me loose 12500 rs in just one transaction. When I called them to check on this they played the same cheap game they play with all saying it was only indicative rate and actual rate is unknown. THIS IS ABSOLUTE CHEATING OF THEIR CUSTOMERS. I have emailed their care team and waiting on their reply. If they dint fix this up I am going to cancel my accounts with them and never ever transact with them and going to make a presentation at next Indian community events to caution all fellow NRI's in Melbourne. A t least I will make 100 people aware of their scam and help them out and request them to spread news. I will make sure damage is done at ICICI end as well.