Hiya I am complaining about funds been taken out of my bank account for a loan in which I didn't get and I am wanting that money put back into my account as that is the money that I am meant to live on and the above company said I had to put a complaint in before it gets refunded to my account the amount was 89 pounds and if you need to speak to me about this my number is [protected] and my name is desislava tabakova. Also I want to add that i've been told that I can cancel the service in 14 days as I need to send an email to :[protected]@moneyessentials.co.uk and I will not be charged, but I was.