I booked our flights on this website airtravelexperts, but the following day i got an email that the flight was booked in error and my money will be refunded within3-12 working days. But that was 3 weeks now and still haven't receive my money inspite of numerous calls and emails that no reply. I phoned they they keep on saying they willbe forwarded to finance dept. I am really getting fed up now. Will be involving my solicitor on this matter.