9 Aug, 2021 → by ClaimboUser274350
money market account interest rate

1

hello: my wife and I had a large CD maturing so we called our local branch in Livonia, MI and spoke with Angela Smith on Aug. 4, 2021 and asked her what the new CD rates were. she said it would be better to move the money to a money market relationship account because it was paying .35% for the first 90 days. so we made an appointment which lasted well over an hour and we opened a money market account for a large amount of money because of the interest rate. She reiterated the rate at .35% for the 90 days and that it would change. As of today, Aug, 9, 2021, we found out that she made and error and the money market account is only paying .05% and she admitted she didn't check the rates while we were there. We had told her we have another CD maturing at TCF bank that we would also bring to Huntington next week and add it to the new money market account. I am totally dissatisfied with the explanation of how this could have happened and that we spent well over an hour to get a horrible rate we can get anywhere. We are very unhappy with the performance of Huntington Bank and if this is any indication of how our accounts will be handled with the TCF merger than we will be leaving both banks immediately. There is no excuse for this. When I questioned Angela about this she said we can open a checking account to get $500.00. We are not interested in opening another checking account! This is ridiculous and handled very unprofessionally. Scott and Anne Minch- Livonia, MI [protected]
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