1 Jan, 2018 → by ClaimboUser763917
momentum fatcats turning out to be useless too

1

I wrote about the lack of answers from the Monkeys on chains at Momentum call center. Pauline Barnack came to assist and then divulged my personal medical info to my manager. Her manager, Christa Swart came to my aid after I reported the matter to her. On both occasions I was told that there would be NO PAY IN for GENERIC medication under CHRONIC. These were lies from both of them as I have had to pay in on two occasions subsequently. What makes it worse is that I was told about a week ago that Momentum had sent me a letter with a resolution to my confidentiality issue. I am now being avoided by Christa Swart. I am at a loss, is there someone out there who would like to help me take this company on? I have been told that Momentum has disregarded the NCA in their dealings with me. All I want is a satisfying resolution to the matter.
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