1 Nov, 2019 → by ClaimboUser88656
mobile ticketing

1

Hello, I bought a ticket on the mobile ticketing app and tried to refund it within the two minutes grace period but the app froze and did not let me. I called customer service and no one helped. Now I called again to ask if there is a way to get an extension the expiration of the ticket because I am a monthly ticket buyer so I do not normally use individual tickets. The person I spoke to was no help and decided to end the call cause he couldn't help me out. I don't understand, if I was not able to get a refund because of your app and then you guys aren't able to provide a extension on the use date then what would I do??
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