I own one Moto G3rd gen purchased on 20th August 2015. I started facing issues with my mobile for battery not charging on 1 july 2016 and visited service center for its repair. to B2X, Rani Bagh termed as official service center for repair of Motorola Mobiles. Firstly people there are Fake and just wordy will keep on giving you dates nothing else. Week 1: 16th to 25th July 2016 I submitted my Mobile for Repair on 16th July 2016 they gave a Job sheet Number : AMSDEH009246 and told me to come after a week. i waited and visited after a week and was told that the repair status is marked as "Parts Not Received". Week 2:1st August Trusting the company i waited for another week and in mean time I also started to chat with Motorola company and most shocking thing is the company people always said that they have escalated the matter to higher authority and i would receive a call from their higher authority indicating the repair closure date. Also after another one week i tried to call service center the phone is either switched off or they do not receive calls. Week 3:8th August 2016 I went to service center for the inquiry of my mobile and still got the same reply "Pending For Parts". Asked them how can a company do not possess parts for repair of a mobile which was launched 11 months back.They as usual had no answers and assured me that i would receive the mobile by 16th august 2106. I also contacted company for the same and they say " your case has been escalated our team is working over this and you will get call back ". But as usual no call came and even they are not ready to answer till how much more time will i have to wait. All they had is NO answer But Please Wait for last closure date provided by company is 16th august 2016. Week 4: 16th August 2016 Today I contacted First the service center and again those people did not pick up calls their mobile went switched off.I had a chat with company and they say "Sorry for inconvenience your matter is escalated to higher authority and you get a call regarding the status and repair closure date.I also told them that i will be registering a consumer court complain but nothing happened they say you have to wait for call. In mean while By chance the service center picked up call and told me that they have not even opened the website of company it was 12:35 more than two hours after their hours of operation. Then a call comes from Motorola and an employee who has a task of just updating employees tell me that the date was 16th provided to her by her team she will get back to me in 48 hours just whaling away time and responsibility again. first;y was the employee the higher authority she didn't had any other task apart from informing customer. and Still I have many mails giving me dates again but No use i havnt received my mobile till date that is 29/august/2016. Please Help if any one can.