6 Jan, 2021 → by ClaimboUser100864
Mobile

2

I've been an Airtel prepaid customer for 13 years, my number is linked to adhar and all my services .recently I had to go to US for work and forgot to recharge my number for a month and I came to know that it got deactivated . I've tried reaching out to airtel customer care and I am not getting any satisfaction response, this issue has been going on for 8+ months with no proper resolution or explanation and the number is still not allocated to anyone .. I feel that airtel customer care team just doesn't care, if they don't care about a customer of 10+ years nd provide a proper explanation, im not sure why they even exist .. my experience with airtel is very frustrating to the extreme that I've decided to move all my services like internet, dth etc out of airtel .. every time they call me back nd ask me to go to a nearby airtel store to resolve the issue, nd airtel store I visited has no clue on where even to start.. I wanted to give it one last try by posting my problem in some forum to see if my problem gets any visibility but I've already lost all my hope in airtel...
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