Revlon has a serious customer service problem in South Africa. Their products are not supported by local SA customer staff. You phone [protected] and the extention are either busy, not working, engaged or no answer. When you do get through you speak to a person in USA whom never returns your call or email you submitted 4 times just to repeat the same process with another person a day or 2 later. Again no feedback, resolution or any customer support. Revlon please take your products from the SA market and sell them only in the USA where you could try to support people. In SA you are a total customer service disaster.