I have been using Mitchum for many years and have not had this problem before. I bought one roll-on, it would not allow the top to move, therefore, the deodorant would not come out for me to put on. I then bought another roll-on and had the same results; could not use because the deodorant could not be delivered since the roll-on top wouldn't move. Okay. so off to buy the 3rd roll-on (bought from two different stores) and this was also unusable. I know this is the best deodorant for me, so I gave it another try (4th try). This one works! Yea! Lana Puckorius [protected]