14 Jun, 2018 → by ClaimboUser339503
Misty Harbor Pontoon Boat – pontoons crack and take on water!!

1

We purchased a new 2016 Misty Harbor Adventure Tri-Toon boat from Holiday Harbor Marina in Celeron NY. The first year, 2016, the platform holding the ski/tow bar bent. The dealer 'repaired' the platform so poorly that washers were cut in half and the bolts put on crooked so that they will work themselves off and possible cause harm to a skier. The dealer, Holiday Harbor, sold us a tube and robe when we bought the boat and said it was great for tubing. The manufacturer said their boats aren't built strong enough to tube behind and that bent the platform. The next year, 2017, the pontoons cracked at the seams and took on water!! The manufacturer, Misty Harbor Boats, said that happens from 'trailering' the boat to and from a boat launch. So their boats are so poorly made that they can't be hauled to and from a local boat launch with a designated pontoon trailer sold to us with the boat without the pontoons cracking and taking on water. This year the boat went out one time. The motor down makes the boat vibrate, lifted up it stops. They platform the dealer 'repaired' now is causing issues with the motor, it's a 150 Mercury, also purchased with the boat and trailer new in 2016 for this boat. So now they motor is too heavy for the boat? When we picked up the new boat in 2016, the back door was flying open on the test run and they said they'd fix that before we left but it still happens randomly. The speedometer malfunctions and one of the speakers doesn't work. The boat also didn't have any tilt gauge. The dealer said he's mail it to us but never did. When we took the boat in for the platform ski/tow bar repair, they put the tilt gauge on then. We also were not given a book regarding the boat or a copy of the warranty. And the boat came with a small hole in the upholstery of the captains seat. They said we need to add a transom saver to the boat and also have more support welded to the pontoons. But they won't provide the transom saver even though they say the boat pontoons crack from trailering their boat on the pontoon trailer their dealer sold us with the boat. We want a full refund. We do not trust this boat not to continue to fall apart. It is a pretty boat but NOT well made. BUYER BEWARE! The manufacturer, Misty Harbor Boats, argues and plays the 'blame-game' on everything instead of making this right. Do yourselves a huge favor and don't buy a MISTY HARBOR BOAT. NOT SAFE!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Misty Harbor Boats you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.