30 Sep, 2020 → by ClaimboUser811624
Missing/stolen parcel
1
I had a parcel picked up by Sendle from Melbourne and to be delivered to Perth. 4 weeks later I still had not received the parcel and after sending numerous emails to Sendle was informed the parcel was deemed 'missing' and I would have to chase up the sender for a refund. Sendle does not respond to emails and lie about tracking parcel delivery as they can't tell me where my missing parcel is. Worst customer service I've ever experienced.