23 Jul, 2020 → by ClaimboUser514691
Missing reward
1
I ordered my son a keychain with my reward points and it took 10 weeks to arrive. When the package finally came in the mail yesterday I opened it up and the paper tht says "you earned the points, now enjoy your reward " was in there but the keychain WAS NOT. THEY SENT ME A PACKAGE WITH THT STUPID *** PIECE OF PAPER IN IT WITH NO KEYCHAIN. I called them and they said well we can send you a new one but expect it to take 6-8 weeks to arrive...I said can I just get my points refunded since that was yalls fault and she said no we can't refund points!!! I was so pissed off I just hung up on her. That is ridiculous. Wait 10 weeks for it to arrive and when the package arrived nothing was in it now we have to wait another 6-8 weeks. Use your points wisely with this shady *** COMPANY