i contact you twice and i got no answer back well i order 3 cups two said to my Daughter_in-Law and the 3rd on suppose to say to my Daughter i have not receive that one as yet i paided $24.90 on each cup $24,90 and $24,90 you took that out or my Account on 9/22/20 the order # on the 3rd cup up is 244921****674324****107that is what showing up on my bank statement i need that 3rd cup ASAP please before November 1st that is my daughter birthday if you want me too i can send you a copy of my bank statement where i paided for 3 cups User's recommendation: make sure you get more detail information before you order over the phone.