1 Jan, 2018 → by ClaimboUser979179
missing jeans

1

I placed an order on 15th June, Reference YM53371248 I also PAID an extra £6.99 for a quick next day delivery as I was due to attend a party and needed the outfit. my parcel arrived but there was only 1 item my jeans were missing I called yours clothing who firstly promised to refund me my delivery charge as my item wasn't delivered as I'd paid for but also reasured me there was no stock and as soon as they come in they would be delivered. No delivery refund was recieved for the delivery it's now 4 weeks later and still no Jeans have been delivered and I have not been refunded for the jeans or delivery I have tried contacting yours customer service unfortunately I can not afford to keep spending money to top up my phone and chase this. I spent £27.80 in one day calling the chargeable number provided on the website I havery tried 5 timea to Facebook message and twice I have posted on the yours Facebook page. It's disgraceful and I either want my items or my money back!!!
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